Privacy Policy

This policy describes what we collect when you use Serplify and the website, why we collect it, and the control you have. We keep data collection to what we actually need to run the service.

What we collect

• Account data — name, work email, company, and billing details when you sign up or contact us.
• Usage data — API requests, campaign settings, and product activity, so we can bill accurately and improve reliability.
• Technical data — IP address, browser, and device information from standard server logs.
• Site analytics — privacy-respecting, aggregate analytics about how this website is used.

How we use it

• To provide, secure, and improve the products.
• To bill you and prevent fraud or abuse.
• To respond to support and sales requests.
• To send service updates and, if you opt in, occasional product news. You can unsubscribe at any time.

What we don't do

We don't sell your personal data. We don't share it with advertisers. We use a small number of processors (payments, email, hosting, analytics) strictly to operate the service, and we require them to protect your data.

Your choices

You can request access to, correction of, or deletion of your personal data, and you can object to certain processing. Email hello@serplify.io and we'll handle it. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA.

Retention & security

We keep data for as long as your account is active or as needed to meet legal and accounting obligations, then delete or anonymize it. We protect data in transit and at rest and limit internal access to those who need it.